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Rental Agreement

Always check your signed rental agreement for the latest cancellation policy.

Rental conditions

  1. The signer of the rental agreement is responsible for all damages to the golf cart, including the rental revenue missed while it is being repaired.
  2. If the manual cannot solve your golf cart issues, call our golf cart service number for support: +1 829 947 0210.
  3. The driver must be at least 18 years old and hold a valid driver's license.
  4. It is prohibited to drive under the influence of alcohol or drugs.
  5. It is prohibited to use the golf carts on unpaved roads or outside Casa de Campo, to use them for races, or to push or tow with them.
  6. The vehicle must be used according to the instructions and must not be overloaded. A 4-PAX cart carries a maximum of 4 adults or 360 kg. A 6-PAX cart carries a maximum of 6 adults or 540 kg.
  7. Return the golf cart to the shop on the day and time stated in the agreement, or we will pick it up. To extend the rental (if the cart is available), you must contact the shop and pay the additional cost before the end of the rental agreement.
  8. In case of an accident or theft, you must immediately notify Eco Planeta and the security or police.
  9. Do not repair any damages yourself or hire somebody else to do so.
  10. Do not abandon the vehicle beside the street.
  11. Return the golf cart in the same condition you received it. Do not put stickers on the golf cart: removal costs 50 USD, and 150 USD when a paint job is necessary.
  12. You are obligated to inform Eco Planeta Caribe when your address changes.
  13. Eco Planeta Caribe, SRL reserves the right to pick up the vehicle and cancel the rental agreement without return of funds in case of a clear violation of any of these conditions.
  14. The person on the rental agreement, the passport or cédula, and the credit card must be the same person.
  15. We do not replace discharged golf carts that have working batteries. You are responsible for keeping your golf cart charged. Recommended: always charge overnight at a minimum.
  16. Service visits caused by faults of the operator (and not by the vehicle) are charged a 40 USD fee. For example, leaving a working golf cart without a charge beside the road.
  17. Renters who are 24 years old or younger are required to pay a 500 USD deposit per golf cart before the rental starts. This deposit is refunded after the rental period when no damages have been observed.

Cancellation policy

You can cancel any reservation 48 hours before the start and receive a refund (minus the banking costs). After that, you pay one night for each golf cart. There is one exception: if your rental falls in the period from 19 December 2026 until 3 January 2027, your 50% advance payment is not refunded if you cancel after 1 December 2026.

See also our full Cancellation and Refund Policy.

Credit card authorization

Credit Card Authorization, Eco Planeta Caribe SRL.

  • Rental order:
  • Name client:
  • Rental amount:

I give authorization for Eco Planeta Caribe S.R.L. to charge my credit card for the following charges:

  • The amount as stated on the rental agreement (not applicable if you already paid everything with cash or with a bank transfer). We are obligated to charge in DOP and we will use the current exchange rate.
  • Damages sustained with the golf carts during the rental period.
  • Only if you are 24 years old or younger, we will charge a 500 USD deposit per golf cart. This will be refunded once the golf cart is returned damage free.

I declare that the person on the credit card and on the rental agreement are the same.

  • Credit card type:
  • Credit card number:
  • Name on card:
  • Expiration date:
  • Security code number:
  • Billing address:

I further declare that the signature appearing below is identical with the signature appearing on my credit card.