Please Note: Your rental agreement that you will receive when you are finalizing your rental order, will have the latest version of the conditions.

1. The signer of the rental agreement is responsible for all the damages on the golf cart, including the rental revenue missed due to reparations.

    

2. If the manual cannot solve your golf cart issues, you need to call our golf cart service number for support: +1 829 947 0210.

    

3. The driver must at least be 18 years old with a valid driver license.

    

4. It is prohibited to drive under the influence of alcohol or drugs.

    

5. It is prohibited to use golf carts on unpaved roads, outside Casa de Campo, to use them for races, to push or tow.

    

6. The vehicle must be used according to the instructions and not be overloaded. For 4-PAX a maximum of 4 adults or 360 kg. For 6-PAX a maximum of 6 adults or 540 kg.

    

7. Return the golf cart to the shop on the day and time stated in the agreement (or we will pick it up). For extending the rental (if the cart is available) you must contact the shop and pay the additional cost before the end of the rental agreement.

    

8. In case of an accident or theft you must immediately notify Eco Planeta and the security or police.

    

9. Do not repair any damages yourself or hire somebody else.

    

10. Do not abandon the vehicle besides the street.

     

11. Return the golf cart in the same condition you received it. Do not put stickers on the golf cart (cost is 50 USD for removal and 150 USD when paint job is necessary).

     

12. You are obligated to inform Eco Planeta Caribe when your address changes.

     

13. Eco Planeta Caribe, SRL reserves the right to pick up the vehicle and cancel the rental agreement without return of funds in case of clear violation of any of these conditions.

     

14. The person on the Rental Agreement, the Passport or Cédula and the Credit Card must be the same person.

     

15. We don’t replace discharged golf carts that have working batteries. You are responsible for keeping your golf cart charged. Recommended: Charge always overnight at a minimum.

     

16. Service visits that are caused by faults by the operator (and not by the vehicle) are charged a 40 USD fee. For example leaving a working golf cart without a charge beside the road.

     

17. Renters that are 24 years old or younger are required to pay a 500 USD deposit per golf cart before the rental starts. This deposit will be refunded after the rental period when no damages have been observed.

Cancellation Policy

You can cancel any reservation 48 hours before the start and receive a refund (minus the banking costs), after that you have to pay for each golf cart one night. There is however one exception: If you have a rental in the period starting from the 20th of December 2025 until the 4th of January 2026 there is no refund of your 50% advance payment if you cancel after the 1st of December 2025.